FAQ

About our stainless steel

What steel do you use?

Stainless steel, made into utensils in our own factory. Every listing states the grade of stainless steel in its specifications, and we never mix grades within a set. See Know Your Stainless Steel for what our specs mean.

Is stainless steel good for everyday cooking?

Yes. Stainless steel is the everyday choice in Indian kitchens: it's durable, easy to clean and holds up to daily cooking and scrubbing. Wash and dry it after use, and move salty or sour leftovers to a storage container instead of leaving them in the vessel for long. It will last for years.

Will it work on induction?

Only if the listing says "Induction compatible: Yes". Most plain stainless steel vessels need a special magnetic base to work on induction.

Why do you list gauge, thickness and weight?

Because "heavy steel" and "premium quality" mean nothing unless you can check them. With the numbers you can compare us with any other brand.

Why are your prices lower than big brands at the same thickness?

We make the utensils in our own factory and sell to you directly, so there's no distributor or retailer margin in the price.

Orders and delivery

How much is shipping?

Free on orders of ₹999 and above. Orders below ₹999 have a flat ₹79 shipping charge, shown at checkout before you pay.

How long will delivery take?

We dispatch from Ahmedabad within 1–2 business days. Most orders arrive in 2–7 business days, depending on your pincode. See our Shipping Policy.

Do you offer Cash on Delivery?

Yes, on orders up to ₹3,000, with no extra COD fee. Orders above ₹3,000 need to be prepaid by UPI, card or net banking.

Do you ship outside India?

Not yet. We currently deliver within India only.

Will I get a GST invoice?

Yes, every order comes with a GST invoice. If you're a GST-registered business and want your GSTIN on the invoice, email or WhatsApp us your order number and GSTIN before dispatch.

Returns and replacements

Can I return a product?

We replace or refund products that arrive damaged or defective, or that are wrong, incomplete or not as described. We don't accept returns for change of mind. Full details are in our Returns & Refunds Policy.

My order arrived damaged. What do I do?

Send us your order number and photos of the product and the box within 48 hours of delivery. We'll arrange a free replacement or refund.

Bulk orders

Do you take bulk and corporate gifting orders?

Yes. See Bulk & Corporate Orders.